Our return policy lasts for 30 days. Before asking for a refund/replacement, please make sure that the 30 days haven’t gone by since your purchase.
Please note we can only refund your money in cases where
1) The goods received have been damaged.
2) The goods have been incorrectly dispatched.
Keep your receipt or any other proof of purchase, so we can make sure that the item you want to return was bought from our company. Also, the proof needs to contain your order number and the confirmation of the address where the products have been delivered to.
Once we receive your item, we will inspect it and we will contact you via email to notify you of the approval or rejection of your refund. If your refund is being processed, a credit will be applied to your credit card (or the method of payment you used) in 3 to 5 working days.
Please do not send us goods which aren’t supplied by us. We do not take responsibility for repairing or returning them. Also, please remember that our warranty does not cover damages caused by improper care, negligence, normal wear or tear or any accident. We can repair the previously mentioned damages, for a reasonable fee.